Frequently Asked Questions

Do you guarantee the work you do?

We take great pride in our work, and we want you to be delighted with the results. If you are not completely satisfied, we'll come back and correct it for you.

Are you insured?

Yes. We carry £1m of public liability insurance.

How qualified are the people you use?

We have a core group of people on our team, and occasionally bring in complimentary staff who we've worked closely with over many years. Unlike many other handymen, every member of our team is fully City & Guilds qualified in one or more trades, and has a minimum of 5 years practical experience in all the other types of work we undertake.

Do you have all the right tools?

Yes. We carry all the right tools and a wide selection of fixing parts to tackle a wide variety of jobs. We also have additional specialist tools which we bring with us when we think we're likely to need them.

Do your Prices include the cost of materials?

No. Any materials we supply are extra. Many customers have already bought their own materials, and use us only for labour. However, we do carry a wide selection of commonly needed parts and materials with us in case you've forgotten anything, so we're often able to just get on with the job. We're equally happy to select and supply the parts and materials you need, but we'll charge you for this.

What areas do you cover?

We normally cover all the inner London postcodes. Occasionally we can cover one of the adjacent outer London codes. Plus Blackheath, SE3 Bayswater, W2 Belgravia, SW1 Chelsea, SW3 City of London, EC1, EC2 Clapham, SW4 Covent Garden, WC2 Earls Court, SW5, SW7 Fulham, SW6 Greenwich, SE10 Hammersmith, W6 Hackney, E2 Hampstead, NW3 Islington, N1 Kensington, W8 Knightsbridge, SW3 Mayfair, W1 Maida Vale, W9 Regents Park, Notting Hill, St Johns Wood, NW8 Southwark, SE1 Victoria Westminster, SW1. If in doubt, please ring to ask.

How can I pay?

We accept cash, cheque when supported by a valid cheque guarantee card or bank transfer.